Important Update:
Alternative Medical Scheme Cover Available 

Dear FinSide Client,

 

As your dedicated financial services advisors, the FinSide team is committed to helping you in securing reliable healthcare cover, especially when circumstances beyond your control change. We are here to support and guide access to comprehensive medical scheme cover in 2026.

 

As you may be aware, Sizwe Hosmed Medical Scheme has recently been placed under curatorship. We understand that some members have already experienced challenges accessing healthcare services at hospitals, doctors, or pharmacies, whilst we have also experienced service level issues regarding the following matters:

 

1. Claims payment confirmation

2. Timeous deduction of premiums

3. General enquiries delayed.

 

Given the potential risk of continued disruption to healthcare access, our priority has been to obtain a stable and reliable alternative for our clients.

 

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1. An Alternative Solution Secured

 

As part of our commitment to protect your access to healthcare, FinSide has secured underwriting-free cover with KeyHealth Medical Scheme. A special concession applies, allowing FinSide clients and dependants currently active on their medical scheme membership to transfer without underwriting, waiting periods or late joiner penalties.

 

If you elect to join KeyHealth, please follow the steps below:

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2. Comparing Your Options

 

To help you make an informed decision, we have prepared option-specific comparisons between Sizwe Hosmed and comparable KeyHealth options.

 

You can access these comparisons via the link below:

 

 

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While we have prepared comparisons, you are free to select any KeyHealth option that best suits your needs.

 

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3. How to Transfer to KeyHealth

 

The transfer process is designed to be seamless. Should you elect to move to KeyHealth, simply complete the electronic acceptance form at the link below:

 

 

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By submitting the form, you confirm that you understand and accept the terms and conditions, and that your membership will transfer to KeyHealth effective 1 January 2026.

 

Important: Please ensure to have your termination letter ready to be uploaded when submitting your KeyHealth transfer form (download the termination form HERE).

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Remember that our dedicated FinSide team is here to assist with any support or further information, please do not hesitate to reach out to us.

 

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4. Important Next Steps

 

If you elect to join KeyHealth, please following the steps below:

 

1  Terminate your Sizwe Hosmed Membership

To formally terminate your Sizwe Hosmed membership, you must complete and sign a termination form. Click below to access the termination document:

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ACCESS TERMINATION LETTER

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The signed termination form can be uploaded via the electronic acceptance form link (click HERE) or emailed to us at medical@finside.co.za. FinSide’s accredited advisors are available to provide support with any questions and you can reach our dedicated team by means of the contact information listed in the final section of this communication.

 

2 Cancel your Sizwe Hosmed Debit Order

Remember to stop your Sizwe Hosmed debit order with your bank effective 1 January 2026. Even if your January debit order has not yet gone off, it is important to cancel it directly with your bank.

 

3 Important Deadline

All electronic acceptance forms and termination letters must be submitted no later than 26 January 2026.

 

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5. We are here to help: Get in Touch

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Note that you still have various options available. To apply to KeyHealth, please follow steps outlined in this email. You also have the option of alternative cover with another medical scheme, or remaining with Sizwe Hosmed.

 

For further assistance, please do not hesitate to make contact with our dedicated team via WhatsApp, email or by giving us a call (contact information provided below).

 

Please select your choice by selecting one of the options below:

 

Option 1: I elect to join KeyHealth Medical Scheme

Option 2: I would like to remain with Sizwe Hosmed Medical Scheme

Option 3: I am not sure what to do, please contact me

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Should you have any questions or need assistance at any stage, our team is ready to support you:

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WhatsApp: 071 857 5409

Telephone: 021 111 0579

Email: queries@finside.co.za

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Thank you for placing your trust in FinSide. We remain committed to guiding you through this transition and ensuring continued access to quality healthcare cover.

 

 

Sincerely,

 

The FinSide Team

FinSide Financial Solutions